Privacy Policy

NOTICE OF KIM TO CARE PRIVACY AND PERSONAL HEALTH INFORMATION PRACTICES

Kim To Care recognizes that protecting the privacy of your personal health information is an essential part of our commitment to quality service, programs and care. We believe our clients should know what personal health information we collect, how we use it, to whom we disclose it and how we protect it. Kim To Care is in compliance with the Personal Information Protection Act in Alberta.

 

PERSONAL HEALTH INFORMATION

Personal health information is information in any form that identifies you and that relates to your health and health care including health history, health care programs and services, health care providers, substitute decision makers, health card number and other personal identification numbers.

 

YOUR CONSENT AND PERSONAL HEALTH INFORMATION

Kim To Care will only collect, use and disclose your personal health information with your consent or as required or permitted by law. You may change your mind and withdraw this consent at any time by providing notice to Kim To Care provided that there are no legal requirements to prevent this.

 

HOW WE COLLECT PERSONAL HEALTH INFORMATION

Kim To Care may collect personal health information directly from you or another person who may act on your behalf such as a substitute decision maker or a parent or legal guardian of a minor. We may also collect personal health information about you from other sources if your consent has been obtained or if the law permits or requires the collection. The personal health information we collect may include your name, date of birth, address, health history, records of your visits to your physician or staff health service provider at Kim To Care , and the care that you received during those visits.

 

WHY WE COLLECT PERSONAL HEALTH INFORMATION

Kim To Care may collect personal health information for:

• the provision or assisting in provision of health care

• planning or delivering health programs or services

• health protection, health promotion and awareness

• public health administration and monitoring

• administering and managing the health care system

• purposes related to the function of the Medical Officer of Health pursuant to the Health Protection and Promotion Act

• purposes permitted or required by law

• compliance with legal and regulatory requirements

 

HOW WE USE AND DISCLOSE PERSONAL HEALTH INFORMATION

Kim To Care may use personal health information for the purposes for which it is collected, as listed above, e.g., to treat and care for you, as well as to fulfill other purposes permitted or required by law

 

WHEN DO WE DISCLOSE YOUR PERSONAL HEALTH INFORMATION

Kim To Care will not disclose your personal health information to any external person or entity without your consent unless it is permitted or required by law. For example, we may share your personal health information without your consent:

• with health care professionals for the purpose of providing you health care when it is not reasonably possible to obtain your consent, for example you are seriously ill or mentally incapacitated

• with a person carrying out an inspection or investigation authorized by a warrant or by law

• where it is necessary to eliminate or reduce a significant risk of serious bodily harm

 

HOW WE PROTECT PERSONAL HEALTH INFORMATION

Kim To Care is committed to protecting the privacy, confidentiality and security of personal health information held in any form. All staff that come into contact with your personal health information are aware of its sensitive nature and are trained in the appropriate use, disclosure and protection of your personal health information. Staff will ensure the amount and type of personal health information collected, used or disclosed is limited to that which is necessary to fulfill the purpose for which it was collected.

We also require organizations that perform services or provide programs on our behalf to protect the privacy of your personal health information and to use such information only for the purposes you have consented to or that are permitted or required by law.

Finally, subject to certain exceptions, Kim To Care will notify you at the first reasonable opportunity if your personal health information in our custody or control is stolen, lost or accessed by unauthorized persons.

 

YOUR RIGHTS

Under our Personal Health Information and Privacy Practices Policy, you have the right to: 

• be informed about the purposes for which we collect, use and disclose your personal health information

• request and be granted access, subject to limited exceptions, to your own personal health information in the custody 

• subject to limited exceptions, request and receive a photocopy of your personal health information at a minimal cost

• request correction of your own personal health information if you believe it is incomplete or inaccurate 

• direct questions, comments or complaints about our policy or about alleged contraventions of the Personal Health Information Protection Act, 2004 to our Privacy Officer. The Privacy Officer will investigate any complaints and take action to resolve such complaints